§ What sort of questions do you ask, are they open or closed, do they inspire solution and vision-driven answers?
§ Do you wait for an answer?
§ When a middle manager comes into your space seeking a solution to a problem, do you just give the answer (because let’s face it, that often saves time, and time is money) or do you choose another process?
§ Do you guide, mentor and train or do you coach. Alternatively, do you ensure a mixture of these approaches and you can clearly identify when you are playing the respective roles?
§ Middle Managers are often assessed by leaders they don’t normally or regularly report to.
§ Middle Managers oversee projects being executed by teams who don’t report directly to them.
§ Middle Managers have demands, gripes and challenges (and great successes too) all coming up from the ranks.
§ While also competing with their peers for resources, approvals, and projects, and the top-down demands to do more with less and understand, articulate and implement the organisation-wide vision.